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Contact Us - USA/Canada Toll Free (True 800): 1 (800) 982-0972

We Are Happy to Answer Your Questions About Our Tours in Italy. Before writing to us consider that here on the site you will find all our tours and activities (with all the details, prices and programs)

Before writing to us consider that here on the site you will find all our tours and activities (with all the details, prices and programs).

Having all the information you can directly buy your tour online!

Immediately after choosing your online tour you will receive the confirmation (ticket / voucher) in your mailbox

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CANCELLACION POLICY

NO PENALTY

There will be no penalty for cancellations of excursion bookings communicated in writing to the organization at least seven days prior to the booked excursion date.

50% PENALTY

Between six and two days prior to the excursion, 50% of the fare will have to be paid; from two days prior to the excursion departure, the payment of the entire amount will be due and no reimbursement will be granted.

100% PENALTY

No reimbursement will be granted to any client who is not at the place of departure at the time established or wrong address or ship or port or city (NO SHOW); including major errors made during the booking process by travel agents or customers, similarly, no reimbursement will be granted to clients who lose contact with the guide or who do not complete the excursion.

Payment Methods Accepted By Under The Tuscan Sun Tours

Bank transfer

Bank transfer with a minimum notice of 1 week in favor of the following Iban & Swift:

BANK:  MONTE DEI PASCHI DI SIENA

IBAN: IT26V0103038083000001232991

BIC/SWIFT: PASCITMIW67

Credit Cards

a close up of a sign a drawing of a person a drawing of a faceFor many, credit cards remain their primary payment method and we accept Visa, MasterCard, and Carte Bleue, making use of the Verified by Visa and MasterCard Secure Code programs to tighten security further on payments.

Diners Club International

a drawing of a faceDiners Club International is a prestigious American charge card company that is synonymous with travel, leisure, and entertainment. Used by members from 60 different countries and accepted in 185, its use boasts lots of benefits related to travel and leisure activities, including complimentary lounge access, full primary coverage for rental car collision and damage insurance, etc and, as such, is ideal for use on our site.

Bancontact

a screenshot of a cell phone Bancontact was established back in 1989 is the Belgian market leader in electronic payment services. Therefore, it is a must for customers in Belgium who are looking to book their ideal vacation rental with Easy Reserve.

PayPal

PayPal is one of the world’s most popular, famous, and trusted online money transfer services and a recent addition for us. Please note: This service is currently only available for EU customers. To send your deposit or full payment to our company please use the following e-mail address: [email protected]

Payoneer

a close up of a logoPayoneer is an American company based in NY.  It is a real-time online banking payment service that is really popular among customers who have a bank account in America.

Stripe

a close up of a signStripe is an American company based in San Francisco, California and founded in 2011. It is a real-time online banking payment service that is really popular among customers who have a bank account in America. To send your deposit or full payment to our company please use the following e-mail address: [email protected]